their lives, the person who has played a major role in who they are today as human beings. Then we ask, “How many of you named a manager or a supervisor you’ve worked for over the years?” Hardly a hand goes up. Then we ask, “How many of you identified your father, your mother, a grandmother or grandfather, aunt, uncle, or friend?” Almost every hand in the room goes up. Why is that? Because in reality, every human being is a leader in some part of his or her life—because leadership is an influence